"How much I appreciated an email and actual phone call follow-up from Margaret to inform me personally that an ordered food wasn't available from the supplier! What a helpful update, especially when one is waiting for that special food in particular. It gives time to find a substitute and budget for something else, and no one goes hungry, ha, thank you again! "
"Service exceeded expectations.
I submitted my online order with the wrong state (don't ask) and caught my error when reviewing the confirmation e-mail sent to my e-mail address. I responded by e-mail with a request to correct the state on the delivery mailing label, half-expecting to never hear back and for the order to end up in Alabama (i'm in NY). In less than 5 minutes I received an e-mail acknowledging my request to correct the order which ended up being processed correctly.
Excellent service - timely communication from start to finish, reasonable shipping charges, excellent quality food, and a delightful gift enclosed with the order (a cute food scoop!). Thank you.
"More than once I have called K9 Cuisine with a problem and every time Margaret has gone out of her way to make sure that I get what I need. I recommend this site to every pet owner I come across."
"I took this picture a few months ago. Thank you Margaret for caring about my dogs! Obi, Luke(lab mix in pic), Vader and Rocky (boxer in pic) thinks K9 cuisine is the best because of your great customer care! Rocky has experienced life threatening food reactions in the past, so your concern means the world to me."
- Kelly M
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|ORIJEN - Adult - Dog Food|
Rated by: Rose
We love Orijen dog food! Our vet recommended it after our dog had terrible dry skin and allergies- I had be so concerned with the quality of ingredients in dog food that I started making her food from scratch. The vet shared my concern and recommended Orijen, that way, we could control her portions (and weight) and she would have a balanced diet. She's on medicine for her allergies but she loves this stuff! We've tried like three or four other dog foods, and she would only eat them for a few days and then quit eating- one kind she would eat pretty regularly, but ever so often she would just stop eating for like three or four days and then she'd be fine and eat like always...but with this stuff, she hasn't missed a day or a single feeding! This is the only variety we have tried and she didn't have a problem switching or anything. I can't say enough good things about this dog food. Yes, it may seem expensive, but compared to what I was spending making her food from scratch, it's actually a bit less. Plus K9 Cuisine is a great company, we've always had super fast shipping (it's usually here in like two days) and it's never been out of stock when we've ordered!
|Free Range Dog Chews - Moo Bully Sticks|
Rated by: Teresa
My lab must have loved it. She grabed it and took off and I never saw it again!
|EVO - 95% Duck - Canned Cat Food|
Rated by: Peter
This one seemed to be the best. Cats went crazy over the duck and came back for seconds and thirds as soon as box came. Now keep in mind I have 9 cats. Even the kitten who has a nuerologic problem went nuts over it. I liked the fact that's its more watery. It made it easy for him to eat since she trembles and shakes. Funny thing is I wrote a good rating for Holistic Select Chicken hard food for cats. After they had the Evo for the first time. They all stopped eating the Holistic Select which they use to love. So had to switch them to Evo hard food now along with evo canned food. The Chicken Evo does not seem to be liked as much as duck. Plus its more pastey.
|Yeowww! Banana - CatNip Treats|
Rated by: Patricia
They absolutely love their bananas!