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Privacy, Security & Cookie Policy
At https://www.k9cuisine.com , we are committed to protecting your privacy (and your dog’s!). We created our Privacy Policy to demonstrate our commitment to protecting the privacy of our customers and to explain how your information is used and/or disseminated.
Effective Date: August 31, 2007 Rev 4 March 27, 2019
Our Privacy Policy is designed to assist you-businesses, consumers and the general public-in understanding how we collect and use the personal information you provide to us, and to help you make informed decisions when using our web site and all of our related services therein.
Our Privacy Policy is designed to assist you-businesses, consumers and the general public-in understanding how we collect and use the personal information you provide to us, and to help you make informed decisions when using our web site and all of our related services therein.
Contact Information
To request a correction or deletion of your private information, or if you have any questions and general
comments about this privacy policy, please contact: info @ k9cuisine.com
Surface mailing address:
K9 Cuisine
2336 S 156th Cir
Omaha, NE 68130
Surface mailing address:
K9 Cuisine
2336 S 156th Cir
Omaha, NE 68130
What Information Do We Collect?
When visiting the our web site, you may provide us with two types of information: personal information you
voluntarily choose to disclose (name, address, phone number, email address, and credit card numbers) that are
collected on an individual basis, and Web site use information gathered on a collective basis as you and others
browse our Web site.
Personal Information You Choose to Provide
Registration Information
You will provide us information about yourself, your firm or company, and your practices when you register to be a
user of our services, register for certain services, or register for email newsletters and alerts.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses
Tell-A-Friend
If you choose to use our referral service to tell a friend about our
site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time
email inviting him or her to visit the site. K9 Cuisine does not store this information. We use it for the sole purpose
of sending this one-time email.
Your friend may contact us at info @ k9cuisine.com to inquire about the one time email. However your friend’s
email is not stored in our database.
Testimonials
We post customer testimonials on our
web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's
consent to post their name along with their testimonial prior to putting the testimonial on our site.
If you want to remove your personal information that is being displayed on our website under public pages please
email info @ k9cuisine.com to submit a request.
How Do We Use the Information That You
Provide to Us?
Generally, we use personal information for purposes of managing and expanding our
business activities, providing customer service and making available other products and services to our customers and
prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to
our Web site, new services and special offers we think you will find valuable.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that
disclosure is necessary to protect our rights and / or comply with a judicial proceeding, court order, or legal process
served on our Web site.
Choice/Opt-out
We allow you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information during registration on this page https://www.k9cuisine.com/customer/account/create/. When you register you can select “no” to not receive promotional email from K9 Cuisine. If you wish to opt-out after you register click opt-out on the header or the footer of the email received by K9 Cuisine.
Until you explicitly opt-out for the first time we consider you in the opt-in category. We always notify our customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
As you visit our Web site, the site uses its cookies to differentiate you from other customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.
Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you.
In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party.
In order to facilitate business, we utilize Federal Express and United Parcel Services delivery services. We also utilize the services of authorize.net to process and clear credit card transactions. This requires electronic transfer of names, phone numbers, addresses, and email addresses. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.
Choice/Opt-out
We allow you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information during registration on this page https://www.k9cuisine.com/customer/account/create/. When you register you can select “no” to not receive promotional email from K9 Cuisine. If you wish to opt-out after you register click opt-out on the header or the footer of the email received by K9 Cuisine.
Until you explicitly opt-out for the first time we consider you in the opt-in category. We always notify our customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
As you visit our Web site, the site uses its cookies to differentiate you from other customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.
Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you.
In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party.
In order to facilitate business, we utilize Federal Express and United Parcel Services delivery services. We also utilize the services of authorize.net to process and clear credit card transactions. This requires electronic transfer of names, phone numbers, addresses, and email addresses. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help
us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique
identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies,
which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size
of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’
personally identifiable information.
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
How Do We Protect Your Information?
Secure Information Transmissions
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Extended Validation Secure Sockets Layer, (EV SSL), 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. In addition, the address bar on these pages will change colors (yellow or green) to verify the authenticity of the URL. K9cuisine pages utilizing the EV SSL are as follows: create account, shopping cart, checkout, account, order history, wish list, auto ship, sign-in.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Extended Validation Secure Sockets Layer, (EV SSL), 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. In addition, the address bar on these pages will change colors (yellow or green) to verify the authenticity of the URL. K9cuisine pages utilizing the EV SSL are as follows: create account, shopping cart, checkout, account, order history, wish list, auto ship, sign-in.
All credit card information is transferred via EV SSL, 128 bit encryption, directly to Authorize.net. No credit card data
is ever stored on K9 Cuisine servers. Please contact K9 Cuisine toll free at 866.919.2415 if you have any questions or
concerns.
How Can You Access and Correct Your Information?
You may request access to all
your personally identifiable information that we collect online and maintain in our database by contacting us or by logging
into your account online, see the above contact information.
If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there
can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are
not responsible for the personally identifiable information you choose to submit in these forums.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites, which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. At any time you may request to view any and all changes and updates, via surface mail.
Notification of Changes
The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.
If we materially change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so users are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it. In some cases where we post a notice, we may also email user who have opted to receive communications from us, notifying them of the changes in our privacy practices.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites, which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. At any time you may request to view any and all changes and updates, via surface mail.
Notification of Changes
The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.
If we materially change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so users are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it. In some cases where we post a notice, we may also email user who have opted to receive communications from us, notifying them of the changes in our privacy practices.
