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Shipping and Delivery Policy

SHIPPING AND DELIVERY POLICY

All orders over $49.00 ship free to any address in the continental United States. Plus, any order received before 1:00 P.M. Central Standard Time will be shipped the same day!

We do not offer shipping to Alaska, Hawaii, Puerto Rico or any address outside of the continental United States.

We have selected FedEx to be our sole package carrier. We’re sorry but we cannot ship UPS. 

Delivery Estimates

Your order should arrive within 1-5 business days (excluding Sundays) from the time that your order is shipped. In most cases your order will arrive in 1-3 days, however we can only guarantee the 1-5 day window that FedEx provides us. Please note that shipping times may be longer during major holidays such as Thanksgiving, Christmas and New Years. 

 

2020 COVID & Holiday Shipping Notice

At K9Cuisine, we have ramped up our warehouses in preparation for the upcoming 2020 holiday shipping season and we have been working closely with our shipping providers to ensure your orders arrive as fast as possible.

As we enter this holiday season K9Cuisine is committed to getting your pet food delivered as fast as possible. Both UPS and FedEx will be delivering a record number of packages this year and the closer we get to the holidays, there is a chance that shipments may take a little longer to deliver.

To ensure you do not run out of the pet food you need, starting next week, we encourage everyone to consider ordering a couple of days earlier than you normally would.

 

Deliveries From Multiple Warehouses

K9Cuisine has multiple warehouses across the country, depending on the products that you order, your order may be shipped from multiple warehouse locations. You will receive a tracking number for each shipment should this be the case.